Hi Katie We are so sorry to hear these news. We use damage free packing and usually dont have this problem. Our costumer service will contact you immediately to re send a new print of your choice. Thank you for sharing with us!
Incredible print, POOR packaging Unfortunately the effect of the print was greatly affected by the crease that had formed across the middle due to inadequate packing of a delicate item, like paper. The cardboard meant to protect it only exasperated the bend as the whole package managed to me received by me in a fold. my attempts to correct the crease couldn't erase the wrinkle fold from the paper and I was disappointed to give it as a belated birthday present. Needless to say I think it best if your company invested in a better carrier that can carry forward your attempts of safe packaging."
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