Hi Katie We are so sorry to hear these news. We use damage free packing and usually dont have this problem. Our costumer service will contact you immediately to re send a new print of your choice. Thank you for sharing with us! Omri-manager"

Incredible print, POOR packaging Unfortunately the effect of the print was greatly affected by the crease that had formed across the middle due to inadequate packing of a delicate item, like paper. The cardboard meant to protect it only exasperated the bend as the whole package managed to me received by me in a fold. my attempts to correct the crease couldn't erase the wrinkle fold from the paper and I was disappointed to give it as a belated birthday present. Needless to say I think it best if your company invested in a better carrier that can carry forward your attempts of safe packaging."